NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Lightning Strike X4S D7800
After a severe storm, power outage and possible lightning strike my modem (via the routerlogin.net page) is saying Internet Error internet not connected. I have had a technician from the phone company...
There is no colour (amber or white) showing on for DSL LED.
I have a spare D7800, which was in a box when the lighting storm happened. I have plugged this in as well ans still no DSL lights show up. Could it be the cables which have been cooked?
I have a spare D7800, which was in a box when the lighting storm happened. I have plugged this in as well ans still no DSL lights show up. Could it be the cables which have been cooked?
Kristina90265 wrote:
I have a spare D7800, which was in a box when the lighting storm happened. I have plugged this in as well ans still no DSL lights show up. Could it be the cables which have been cooked?
Sounds possible.
I assume that the technician showed that the DSL socket is OK. Did they try your cables?
- The technician plugged his cable and modem to test the incoming internet.
Try a different cable between the wall socket and your modem/router.