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Forum Discussion
markgrant
May 26, 2018Aspirant
Local wifi network won't appear
Plugged in new router (Netgear Nighthawk AC1750 / model R6700v2) and hooked up to existing Arris DG1670 cable modem. Local wifi network disappeared, not found. Plugged/unplugged, rebooted.
Usin...
- May 26, 2018
Manual automaticlly assumes I can connect to my network. I can't. Returning this. I always have problems with Netgear products. Will avoid completely from now on.
antinode
May 26, 2018Guru
> Plugged in new router [...]
Does that mean that you touched it?
https://community.netgear.com/t5/x/x/m-p/1530473
Did you configure the wireless network parameters on the new R6700v2?
> Using 2010 MacBook Pro laptop. Is it too old to work with this router?
> Is the Arris modem too old or not compatible?
No and no, respectively.
markgrant
May 26, 2018Aspirant
Does that mean that you touched it?
LEDS are on and white.
Did you configure the wireless network parameters on the new R6700v2?
Can this be done without connecting to Internet? (Using my old router now.) Because that's the problem.
- antinodeMay 26, 2018Guru
> Can this be done without connecting to Internet? (Using my old router
> now.) Because that's the problem.
Sure. There'd be a serious chicken-and-egg problem otherwise. To
configure your router, you need to connect to your router, not to the
outside world.
Step one: Visit http://netgear.com/support , put in your model
number, and look for Documentation. Get the User Manual. Read. You
might be amazed at the benefits.- markgrantMay 26, 2018Aspirant
Manual automaticlly assumes I can connect to my network. I can't. Returning this. I always have problems with Netgear products. Will avoid completely from now on.
- antinodeMay 26, 2018Guru
> Manual automaticlly assumes I can connect to my network. I can't.
> [...]
"can't" is not a useful problem description. It does not say what
you did. It does not say what happened when you did it. As usual,
showing actual actions with their actual results (error messages, LED
indicators, ...) can be more helpful than vague descriptions or
interpretations.
You won't be able to connect to the new router using your old
wireless credentials (SSID, passphrase); you'd need to use the default
wireless credentials which are printed on the product label on the
router. As the User Manual explains.
> [...] Returning this. [...]
Your choice, of course, but you're kidding yourself if you think that
any new router will be able to guess your old wireless network
credentials without your help.