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Forum Discussion
Log DOES NOT Report Internet Loss, can it?
My internet has been dropping out and I have been trying to narrow down the problem.
I finally saw the R6700 routers home page show the Internet was not connected when it happened.
But the log shows no status for internet connected and disconnected
Is there a log detail selection so this is reported in the R6700 log?
Thanks
9 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Not really. There maybe some debug information seen when those are collected. RouterIPaddress/debug.htm
the router is Netgear r6700V3 firmware V1.0.4.122_10.0.95 the latest I believe.
the modem is Netgear CM500 and I cannot view the status page so I dont know the firmware.
When the internet went out, I saw the Internet Light on the physical Router was yellow (Normally green) showing no internet.
At the same time, the physical Cable Modem showed all green lights so it was saying I had internet and connection to the router.
This suggests to me, maybe something fishy in the router causing the internet drops.
I meant to add that this event did not show up on the routers log even though the physical no internet light was yellow then green.
Further, I did perform an Interest Test from within the router which disconnects from the internet, and that event DID show up in the router log.
