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Forum Discussion
Lost 5G - Netgear Nighthawk AC1750 Smart WiFi Router Model R6700v3
Hi there, I'm having a problem with my WiFi. About a week ago the 5G dropped out and I can only connect via 2.4. On the router, the light shows them both working and transmitting, but I can't co...
PG415 wrote:
I'm having a problem with my WiFi. About a week ago the 5G dropped out and I can only connect via 2.4.
What happens when you try? Is this with all wifi clients?
I tried to change the Smart Connect option as mentioned in another post, but when I login and go to wireless, there is no option for Smart Connect or anything similar.
I see no sign that the R6700v3 supports Smart Connect. Perhaps this router, from 2018 but based on a modem from 2014, predates that feature.
Hi Michael - Thanks so much for your reply.
- "What happens when you try? Is this with all wifi clients?"
When I try, the 5G is just not available under my networks. It's not displaying as an option. It was there for years, then one day it's just gone. Nothing changed at all.
Since I mentioned I'm not tech savvy, I'm going to assume "clients" means the devices? I've tired to connect via my MacBook, iPhone, iPad and iPad mini. All of them. Same thing. In my "Settings/Wifi" there is no 5G option in my networks.
It makes sense since the router is older, that the Smart Connect option is not available.