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sid01's avatar
sid01
Initiate
Aug 01, 2021
Solved

Lost 5Ghz Networks

Hi all. The above model running is running firmware V1.0.4.74_10.1.80   Sometime in the last few days or weeks we have lost our two 5Ghz wifi bands i.e. we cannot see them in available networks. Th...
  • plemans's avatar
    plemans
    Aug 02, 2021

    Are you using smart connect?

    Smart connect combines all 3 bands into 1 band. And unless you're using more than a standard wifi scanner, it won't show them as seperate. 

plemans's avatar
plemans
Guru - Experienced User
Aug 02, 2021

Are you using smart connect?

Smart connect combines all 3 bands into 1 band. And unless you're using more than a standard wifi scanner, it won't show them as seperate. 

sid01's avatar
sid01
Initiate
Aug 02, 2021

Hi plemans, yes that appears to be the case (although I don't recall switching this on). Having turned it off I can now see all three networks again.

 

Many thanks for your help,

 

Sid01

 

 

  • plemans's avatar
    plemans
    Guru - Experienced User
    Aug 02, 2021

    Glad it worked!