Forum Discussion

Aspirant

Jun 17, 2020

Solved

Lost WiFi on Nighthawk X10 R9000 after changing Spectrum cable modem.

I had to upgrade my Spectrum cable modem today from 100 MBS to 400 MBS to permit remote work on a CAE server to be efficient. I had to replace the cable modem to make this happen, and my Internet co...

R9000 Configuration Screenshots.pdf160 KB

scott_best
Jun 18, 2020
I think I found the WiFi ON/Off button on the top right side of the R9000, which is not obvious since it appears to be flush light, but it is a button. I was able to depress the button, which enabled the 2.4 and 5.8 GHz wireless systems. Thanks for the suggestion, which prevented me from have to rebuild the wirless systems this weekend.

Netgear needs better documentation with photos to assist with finding this button.

Thanks again,

Scott

plemans

Guru - Experienced User

Jun 18, 2020

did you try pushing the wifi on/off button for 2 seconds?

It frequently gets hit and has to be pushed to re-enable.

scott_best

Aspirant

Jun 18, 2020

I have rebooted the R9000 several times, which did not fix the problem. Please show me in a photo or screen shot the wifi on/off button you are referring to in your message, and I will try that once I know for certain the exact procedure you want to try.

Thanks,

Scott

michaelkenward
Guru - Experienced User
Jun 18, 2020

If you visit the support pages:

Support | NETGEAR

you can feed in your model number and find the documentation for your hardware.

Check table 1 in the manual. LED descriptions.
scott_best
Aspirant
Jun 18, 2020
I think I found the WiFi ON/Off button on the top right side of the R9000, which is not obvious since it appears to be flush light, but it is a button. I was able to depress the button, which enabled the 2.4 and 5.8 GHz wireless systems. Thanks for the suggestion, which prevented me from have to rebuild the wirless systems this weekend.

Netgear needs better documentation with photos to assist with finding this button.

Thanks again,

Scott
- plemans
  Guru - Experienced User
  Jun 18, 2020
  Glad to hear you got it working and it was a simple fix!
  Let us know if you have other issues
- michaelkenward
  Guru - Experienced User
  Jun 18, 2020
  scott_best wrote:
  
  I think I found the WiFi ON/Off button on the top right side of the R9000, which is not obvious since it appears to be flush light, but it is a button.
  
  You are not the first, and won't be the last, to miss that.