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markyac's avatar
markyac
Aspirant
May 19, 2020
Solved

Lost WIFI on R6900v2

Hi all,   WIFI was working fine and in the last hour or so, just stopped.  Model R6900v2.   I have powered OFF/ON both Modem and Router several times.  I can log in via routerlogin.net if that help...
  • michaelkenward's avatar
    michaelkenward
    May 20, 2020

    markyac wrote:

    You seem nice.


    Sorry about that.

     

    When you did the power cycling did you do it in the right order?

    Be sure to restart your network in this sequence:

    • Turn off and unplug modem.
    • Turn off router and computers.
    • Plug in and turn on modem. Wait 2 minutes for it to connect.
    • Turn on the router and wait 2 minutes for it connect.
    • Turn on computers and rest of network.

     

    If you visit the support pages:

    Support | NETGEAR

    you can feed in your model number and find the documentation for your hardware.

    Check the section that deals with troubleshooting with the LEDs.