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Forum Discussion
Lousy product
Had a Sprectum modem (and router) combined. Wanted to do more on the internet so I got a new modem from Sprectum in January of 2021. Needed a router so I acquired a Nighthawk router - X6S. The rou...
a couple things.
1. many people google for supports number. If you did this, you more than likely didn't get netgear as there's a lot of scam sites out there. click on "mynetgear" at the top. from there you can register the product, contact support. New products do come with a 90 days free support from date of purchase. maybe it was a returned/refurbed prodcut but you can dispute the purchase date.
2. this is the community support forum where members of the public try to help others out. If you want help, we're more than willing. But we do need details. Like what your current setup is (modem, router, etc), firmware on it, the full issue that its having, and what you've tried to fix it.
plemans wrote:
1. many people google for supports number. If you did this, you more than likely didn't get netgear as there's a lot of scam sites out there.
Netgear isn't the only victim of this sort of scam.
So, anyone buying a different brand should avoid making the same mistake.
It is a bit like the warnings from your bank. Don't trust anything you find on the Internet. Engage brain before dialling.