NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

cpwlew's avatar
cpwlew
Aspirant
Apr 21, 2021

Lousy product

Had a Sprectum modem (and router) combined.  Wanted to do more on the internet so I got a new modem from Sprectum in January of 2021.  Needed a router so I acquired a Nighthawk router - X6S.  The rou...
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michaelkenward's avatar
michaelkenward
Guru - Experienced User
Apr 22, 2021
plemans wrote:

 

1. many people google for supports number. If you did this, you more than likely didn't get netgear as there's a lot of scam sites out there. 

Netgear isn't the only victim of this sort of scam.

 

So, anyone buying a different brand should avoid making the same mistake.

 

It is a bit like the warnings from your bank. Don't trust anything you find on the Internet. Engage brain before dialling.

 

 

wcalifas's avatar
wcalifas
Prodigy
Apr 23, 2021

did you try resetting your router that wasn't getting internet from the modem? You can do it by pressing the reset button with a paper clip for 30 seconds.

  • cpwlew's avatar
    cpwlew
    Aspirant
    Apr 26, 2021

     

    Thank you.  I tried that but it did not work.