NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Low Ethernet Speeds - R8000 Nighthawk
About three weeks ago Comcast upgraded our internet from 400Mbps to 800Mbps. I was still getting back results from speed tests of about 250Mbps, which is when I started to look into my issue. I tried...
I submitted a reply but it's just gone for some reason.
What Firmware version is currently loaded?
V1.0.4.84_10.1.84
I saw another thread about this firmware being buggy and people complaining about it almost a year ago with no fix in sight.
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
Already disabled.
Has a factory reset and setup from scratch been performed since last FW update?
Yes.
What CAT# cabling are you using between the modem and router and router and your PC?
Have you tired a different PC or laptop ethernet connected to the router to compare results?
What speed test app are you using? Ooklas installable speed test app is recommended.
What speed tier do you pay for from the ISP? They recently changed speed tiers as of last year. Reporting 800Mpbs and 1.2Gb now.
Please post a copy and paste of the modems connection status and event log page.