NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
edukehtoer
Jun 10, 2021Aspirant
M60 Connection Weakness
I have a NightHawk mesh 6 system newly installed. (I cannot find technical specifications on the model list that match.) The second satellite closest to the garage has a very weak signal on my s...
michaelkenward
Jun 11, 2021Guru - Experienced User
edukehtoer wrote:
I have a NightHawk mesh 6 system newly installed. (I cannot find technical specifications on the model list that match.)
Possibly because the "M60" in your subject does not exist. Look at the label on the thing for the model number.
You might not even find that here because this can be section sensitive and you are in the wrong place for "NightHawk mesh 6". That could be one of several things.
You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)
Many questions apply to different types of device, so there may be useful responses here, but you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Nighthawk Mesh System - NETGEAR Communities
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
- edukehtoerJun 11, 2021Aspirant
Under technical specifications the box says AX1800 router and satellites. That doesn't seem to be on the list either. Under "box contents it says One Mesh Wi-Fi 6 Router (MR 60) the label that has the serial number the TA and the Mac doesn't have any kind of number that looks like a model designation.
I'll look up the paperwork but I was hoping that somebody just might be able to tell me why I'm not getting a good signal in the garage other than the Faraday effect. Unlike some of you who understand these machines better, there are those of us who will never be able to decipher complex technical instructions. Although much of it is easy some of it might as well be Greek.
- michaelkenwardJun 11, 2021Guru - Experienced User
edukehtoer wrote:
Under technical specifications the box says AX1800 router and satellites. That doesn't seem to be on the list either. Under "box contents and says One Mesh Wi-Fi 6 router MR 60" the label that has the serial number the TA and the Mac doesn't have any kind of number that looks like it's a model.
Try the label on the thing. Something like this:
My guess is the MK62 bundle, MR60 plus MS60. Your subject says M60.
Best discussed here:
- edukehtoerJun 18, 2021Aspirant
Thank you Michael I will look at that article. This is the label on the router. Both satellites have labels exactly like this one