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Forum Discussion

sgmstr's avatar
sgmstr
Aspirant
Jan 28, 2022

Mac Devices Connection Issues

R6400V2 with Firmware V1.0.4.122_10.0.95.   Mac devices not connecting to Internet (only connect to Wifi Router).  Non-Mac devices connect to Internet awith no problem.  It happens randomly and re-...
plemans's avatar
plemans
Guru - Experienced User
Jan 28, 2022

Do you have IPv6 enabled? 

What modem/gateway is the router connected to? 

Did you try downgrading? 

or even a factory reset/reinstall?

  • sgmstr's avatar
    sgmstr
    Aspirant
    Jan 28, 2022

    IPv6 enabled.

    Arris Surfboard SB6190 Modem

    Trying to avoid downgrading as it could cause issues (leaving as a last resort)

    Performed factory reset.

     

    • sgmstr's avatar
      sgmstr
      Aspirant
      Jan 28, 2022

      I had IPv6 disabled and was having issues.  Still having issues with IPV6 enabled.  FYI

      • plemans's avatar
        plemans
        Guru - Experienced User
        Jan 29, 2022

        Did you try a factory reset on the router? 

        If so, and you've tried ipv6, then downgrade might be the option to fix it.