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Mac Mini on LAN kills home network when Mac goes to sleep — Nighthawk X6S AC4000
My Mac Mini (and MacBook Pro) when connected by LAN make the home network go down after five minutes of cycling from orange, to off which bumps off the LAN just below it so it has no service, back to...
Yes, model R800P, firmware V1.4.3.88, app version 2.17.0.174. It is plugged in directly to the Nighthawk, not the modem that services the router.
I already said Apple said it cannot be their device or OS because it happened the first time I turned it on out of the box even before the language screen came up. As soon as the device was powered on, the Nighthawk started its orange bump-off cycle and then crashed the network within minutes. The top tier tech rep I spoke with additionally said it sounded similar to one case he saw with another device where the router was treating it like an extender where whenever the power went off, the router kept trying to connect to it and failing and eventually shut down the whole system.
The link you gave at the end produced nothing relevant.
I think it's the router because when it happens my computer is sleeping with no call for network access and the router keeps trying to connect when it's not available instead of accepting it's not available and closing the line like it should.
Firescribe wrote:
I already said Apple said it cannot be their device or OS because it happened the first time I turned it on out of the box even before the language screen came up.
The usual "pass the buck" response which is more normally throw out by Internet service providers.
Turned what on? The Mac?
How does the fact that "it happened the first time I turned it on out of the box" tell us anything about where the problem lies?
Same behavior, and it did this immediately the very first time I turned on my new Mac Mini. Ethernet was plugged in and just barely got out of the language setting screen and hadn't even made it to network settings in the startup screen of Big Sur when it did this cycle thing and crashed the whole network.
I realise that Macs live in a parallel universe, but everything in that description yells "operating system". The router doesn't know anything about that.
The router does not check on the Ethernet stuff you plug in. That is down to the operating system. At least, that's how it works in Windows.
Has this been a router problem, it would have shown up here before no. That's why I posted a search link that you could follow. Did you find anything resembling the problem you see?
The top tier tech rep I spoke with additionally said it sounded similar to one case he saw with another device where the router was treating it like an extender where whenever the power went off, the router kept trying to connect to it and failing and eventually shut down the whole system.
Treating what like an extender? What was this "another device"?
One thing to try would be a reset on the router. That's more witchcraft than science, but at least it would get you back to square one so that you can see if the thing repeats the original errors.
I think it's the router because when it happens my computer is sleeping with no call for network access and the router keeps trying to connect when it's not available instead of accepting it's not available and closing the line like it should.
That does not seem logical to me.How can a sleeping computer throw up errors?
Perhaps I am missing something and we need a more detailed description of what is happening at your end.
The devil is in the details. For example, talk of "it" leaves us guessing about what that really means.