NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

fxv300's avatar
fxv300
Aspirant
Sep 04, 2021

Macbook Pro cannot connect to RAX20

Macbook pro cannot connect to Netgear router. Macbook Pro cannot connect to RAX20 (about 1 meter away from router), cannot see two SSIDs. The same Macbook can connect to a Netgear WAC124 setup as a...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 06, 2021

fxv300 BadMoodDude 

Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Most of the people who watch that forum are more likely to have experience with NH router products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6


Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you.

fxv300 wrote:

Macbook pro cannot connect to Netgear router.

Macbook Pro cannot connect to RAX20 (about 1 meter away from router), cannot see two SSIDs.

The same Macbook can connect to a Netgear WAC124 setup as an Access point.

Also same device can connect to a TP-Link Access point.

Just updated router to new firmware Firmware Version V1.0.3.96_2.0.59

 

I had a similar issue with an iMac a couple of months ago....I gave up on that one and no longer have the iMac.

 

When I do a network scan it does not show any SSID from the RAX20. Google shows many similar issues with apple devices.

 

Any help with this appreciated.

Many Thanks

Frank

 

 

 

  • BadMoodDude's avatar
    BadMoodDude
    Aspirant
    Nov 06, 2021

    FURRYe38 

     

    My apologies for replying to Frank's message in situ. But the original post had no air

    of being router-specific, and my reply had only basic questions someone else would

    need to ask as well in order to cut down on "playing the guessing game". Although IMO,

    it seems wrongheaded somehow to go down such a specific path (i.e., your first link)

    for something that appeared to be neither WiFi 6 nor hardware-related.

     

    Thanks for the second link though.