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Forum Discussion
sktn77a
Aug 03, 2021Virtuoso
Maximum internet connection speed of R7000?
Hello there! I have 5 Netgear R7000 routers (don't ask). They have given stellar sevice over the last 5 years or so. I had Spectrum 200down/10up for all this time and never had any issues with dow...
sktn77a
Aug 05, 2021Virtuoso
Well, updated to the latest firmware for the R7000 from the support/dowmloads page (ahem..... 1.0.11.126_10.2.112). No change in speeds.
I've checked the cables (cat 5e, cat 6 and cat 8 - not a cable issue). Just when I insert the router into the system I get ~600 down, ~400 up. When I connect directly to the Google fiber jack, I get 900+ both up and down.
I guess the bottleneck is the router.
Kitsap
Aug 06, 2021Master
You have made lots of changes and have not revealed your startup sequence. In case you have not done this, power down all of the piece parts of your LAN. By power down, I mean pull the power cord from the wall receptacle. Also disconnect the interconnecting cables. Give the piece parts a few minutes to settle and then power them up one at a time in sequence starting from the outside to the inside. Power up your ONT and give it plenty of time to go through the startup sequence and stabilize. Connect the ethernet to your R7000 and power it on. Again give it plenty of time to go through the startup sequence and stabilize. Connect your computer to the R7000 via ethernet and start it up to conduct your speed tests. Make certain your computer is connecting through the ethernet and not through Wi-Fi.
Sometimes the old settings with a particular configuration have a tendency to stick and not change with a new configuration. I have two older R7000s at different locations connected to the Comcast 800Mbs plan. Comcast over provisions at 20% and I routinely get 940Mbs to 950Mbs download. I use the Ookla stand alone application for testing on Windows 10 machines.
- antinodeAug 06, 2021Guru
> [...] Also disconnect the interconnecting cables. [...]
And stand on one leg and scream like a chicken?
> [...] I have two older R7000s [...]
Firmware version(s)?
Heavy on folklore, light on useful information. - michaelkenwardAug 06, 2021Guru - Experienced User
Kitsap wrote:
I have two older R7000s at different locations connected to the Comcast 800Mbs plan. Comcast over provisions at 20% and I routinely get 940Mbs to 950Mbs download. I use the Ookla stand alone application for testing on Windows 10 machines.That's interesting. Seems to confirm that there is nothing physically limiting the speeds that you can get out of the R7000.
Kitsap wrote:
In case you have not done this, power down all of the piece parts of your LAN. By power down, I mean pull the power cord from the wall receptacle. Also disconnect the interconnecting cables. Give the piece parts a few minutes to settle and then power them up one at a time in sequence starting from the outside to the inside. Power up your ONT and give it plenty of time to go through the startup sequence and stabilize. Connect the ethernet to your R7000 and power it on. Again give it plenty of time to go through the startup sequence and stabilize. Connect your computer to the R7000 via ethernet and start it up to conduct your speed tests. Make certain your computer is connecting through the ethernet and not through Wi-Fi.
Oh so true. It is always easy to overlook essentials like this.Too many people just swap out one router for another, for example, without going through this sequence and wonder why things don't work.
Netgear makes it obvious that there is a correct set-up sequence in its documentation, especially the quick start guides, but people often forget that this also applies when playing around with a network.
In the past, pointing this out here has rescued many a recalcitrant network. It is one of those basic "try this first" moves.
Here's another way of putting it:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
The 2-minute timing is approximate. The important point, as Kitsap says, is to give devices time to establish a connection and set themselves up accordingly. Sometimes it is simply a case of keeping an eye on the LEDs on a modem and router. Wait for them to settle down.
If anyone wonders about this "unplug" advice, here's the wording from just one of the Netgear documents:
"Unplug your modem, remove and replace the backup battery if it uses one, and then plug the modem back in."
- sktn77aAug 06, 2021Virtuoso
Thanks all. Yes, did the power down/power up sequence. No change. Kitsap, what firmware are you using? I updated mine to the latest on the Netgear website (1.0.11.126_10.2.112 - see above). I wonder if the issue is that some ISP setting requirements vary and work with some routers/settings better than others?
- KitsapAug 06, 2021Master
sktn77a wrote:Thanks all. Yes, did the power down/power up sequence. No change. Kitsap, what firmware are you using? I updated mine to the latest on the Netgear website (1.0.11.126_10.2.112 - see above). I wonder if the issue is that some ISP setting requirements vary and work with some routers/settings better than others?
Firmware version 1.0.11.100_10.2.100 on both routers. Flashed shortly after the first of the year and both are running smoothly. Routers are in different residences and are connected to Arris TG3482G gateways (Comcast XB6-A). There could be differences with the connection between the router and various gateway/modem devices.
- michaelkenwardAug 06, 2021Guru - Experienced User
sktn77a wrote:
I wonder if the issue is that some ISP setting requirements vary and work with some routers/settings better than others?
I have seen examples of that before. Certainly ISP settings. For example, some of the NBN ISPs seem to go their own sweet way.
The ISP is best placed to help on that front. If it has its own user community, try there.