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Forum Discussion
MK63-MR/MS-60 Connectivity Issues
Recently picked up a Netgear Nighthawk Mesh WiFi MK63 system and am having a surprisingly hard time connecting the 2nd sattelite. I've spent a good amount of time in here reading about similar issues...
Try swapping MS locations.
Turn OFF the other MS for now.
Does the one MS wirelessly connect if near or in same room as the MR?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
https://kb.netgear.com/000061709/Where-should-I-place-the-Mesh-WiFi-satellite-of-my-Nighthawk-Mesh-WiFi-6-and-Tri-band-Mesh-WiFi-6-products 📡
Netgear has set up a community forum specifically for the NightHawk MESH products:
https://community.netgear.com/t5/Nighthawk-Mesh-System/bd-p/en-home-nighthawk-mesh-system
One MS will connect wirelessly in the same room; the other is sitting right beside it and will not.
I'll try moving them around and see if that makes a difference.
The home is about 2600 sq ft. I'd guess the distance is >30 feet.
Might try a factory reset on the one MS and try to re-sync it. I'd leave off the working MS for now.