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Forum Discussion

jrivera's avatar
jrivera
Initiate
Nov 20, 2017
Solved

Mobile devices slow on Nighthawk R7900

I noticed all of my mobile devices have slow internet speeds.. Both up and download speeds. However my MacBook and Dell XPS both reach download speeds above 110Mbps. I even tried testing my download ...
mobile devices
speed
Troubleshooting
  • jrivera's avatar
    jrivera
    Nov 30, 2017

    Thanks for replying and your suggestion. I attempted to reset my router again for the second time and it seemed to have helped my issue. For some odd reason I didnt see a change and encountered the same behavior after the first reset but after the second the speed was increased and is operating as it should. 

JamesGL's avatar
JamesGL
Master
Nov 24, 2017

Hi jrivera,

 

Try changing the channel of your wireless network.

Disable QoS.

  • JamesGL's avatar
    JamesGL
    Master
    Nov 28, 2017

    Hi jrivera,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

    • jrivera's avatar
      jrivera
      Initiate
      Nov 30, 2017

      Thanks for replying and your suggestion. I attempted to reset my router again for the second time and it seemed to have helped my issue. For some odd reason I didnt see a change and encountered the same behavior after the first reset but after the second the speed was increased and is operating as it should.