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iLackSleep's avatar
iLackSleep
Aspirant
Jun 03, 2020
Solved

model c7000v2 ac1900 nighthawk modem router not connecting to internet

installed  the ac1900 wifi cable modem router model c7000v2 and i am not able to get it to connect to internet....all the lights r on except the online light which just flashes....the cable complany ...
  • plemans's avatar
    Jun 03, 2020

    Were they able to provision it?

    If you log into it, click on cable connection. Take a screen snip of the cable connections page and the logs and post them back here. 

    Also, if you have any splitters, amplifiers, or attenuators in line, remove them. They can cause issues.