NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Michele15's avatar
Michele15
Follower
Sep 14, 2021

Model EX3110

Hi Guys,

I have purchased the EX3110 Extender and I have connected it to the router and all is good 3 green lights.

The problem is that it is connecting to our old wifi not our new NBN wifi?? I'm not sure how to corret this problem any help would be much appreciated.

Thanks Michele

3 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Sep 15, 2021
    Michele15 wrote:

     

    I have purchased the EX3110 Extender and I have connected it to the router and all is good 3 green lights.

    The problem is that it is connecting to our old wifi not our new NBN wifi?? I'm not sure how to corret this problem any help would be much appreciated.

     

    Tell us a bit more about this network.

     

    The extender is connected to what router? Make and model?

     

    What is that router connected to?

     

    How do you connect to the NBN network?  Modem of some sort? What is it?

     

     

     

     

  • plemans's avatar
    plemans
    Guru - Experienced User
    Sep 15, 2021

    Why do you think its connected to the old wifi? 

    Is the "old wifi" still plugged in and working? 

    Details are key for helping out. 

    Going over what your setup is, whats broadcasting, and why you think its connecting to the old one helps us to help you.