NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Pmuser
Feb 28, 2024Aspirant
Model R 7000 Suddenly no longer works without notice
Yesterday my Model R7000 AC1900 unit stopped working. I have been using it to extend my home wi-fi. I called Netgear and was told that I now have to buy a service plan for this unit. I was told that ...
- Feb 29, 2024
Did you try to manually update the router yet?
michaelkenward
Feb 28, 2024Guru - Experienced User
Pmuser wrote:
I called Netgear and was told that I now have to buy a service plan for this unit.
Are you sure it was Netgear?
How do I identify an official NETGEAR website or social media account? - NETGEAR Support
Lots of crooks out there would love to relieve you of your money.