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Diamondb18's avatar
Diamondb18
Follower
Sep 24, 2021

Model r6080 having trouble connecting

I am able to set up my router through the app up until it’s “checking for wires” then it stops and says my wires are not detected. Brand new router with the brand new cables.
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Sep 25, 2021
Diamondb18 wrote:
I am able to set up my router through the app up until it’s “checking for wires” then it stops and says my wires are not detected. Brand new router with the brand new cables.

While it might help to post in the section for your router – don't take this suggestion as a brush off  –  most routers are the same, so questions (and answers) for one device apply to others regardless of their model number.

 

What are you doing when this happens?

 

Manuals are always a good place to start.

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

Begin with the Quick Start/Installation Guide.