NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
msmith4501
Feb 03, 2021Aspirant
Model R6700v3 My weather station (LaCrosse Model C8300) will only connect using 2.4 GHz
Model R6700v3... My weather station (LaCrosse Model C8300) will only connect using 2.4 GHz. It was connected to the router, but I had to change the battery in the weather station and then it would no...
BarryD0706
Feb 05, 2021Aspirant
I am having exactly the same problem, but with the LaCross V40A. Was working fine but I had to reset it. After that, it won't connect. I contacted LaCross and they sent me a new unit and it still won't connect. I'm quite sure this is either a problem with their app, or with the routers.
More details: LaCross uses WiFi Easy Connect to set up the device. There is a bar-code on the unit that the App scans. You then enter your network password and it is supposed to do the "Easy Connect" magic to have the router make the connection. They only support 2.4Ghz network, and of course your phone has to be on the network you are trying to connect the weather station to.
My RAX120 is at the latest firmware level. For sure I'm on the 2.4Ghz network (I have different SSIDs for them.) Yesterday I logged in to my router and (after saving my configuration) "Reset to Factor Defaults". I then left it like that, other than changing my SSIDs and passwords. The result: Easy-Connect still won't connect the device.
What can I try next? How do I debug Easy-Connect?
BarryD0706
Feb 05, 2021Aspirant
One more piece of information. (I just tried it again. SSID broadcast is on (so WPS would work) and Access Control is disabled.)
There is absolutely nothing shown in the Router logs during the "Easy Connect" attempt. All logging options are selected. I would certainly expect to see somethiing in the logs wouldn't I?
- DarrenMFeb 09, 2021Sr. NETGEAR Moderator
Have you tried to change the 2.4 ghz channel?
DarrenM
- msmith4501Feb 10, 2021Aspirant
There was no way that I could find to do this so I bought a different one...not Netgear. Thanks for trying to help!