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Tacobely's avatar
Sep 05, 2020
Solved

Model R8000 Trying to reset password but has security questions that don't work

I've tried 7 X to reset my password and everytime I login to my router it only asks for my serial #!!   When I enter that it then asks for 2 security questions.  No matter what I answer with, it keeps saying I entered the incorrect information.

How do I reset the security questions???

(Tacobely)

 

  • Many just push the reset button. 
    it has to be pushed and held for 7-15 seconds while the router is fully powered on. 

    the default login is: admin

    default password is: password

1 Reply

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  • plemans's avatar
    plemans
    Guru - Experienced User

    Many just push the reset button. 
    it has to be pushed and held for 7-15 seconds while the router is fully powered on. 

    the default login is: admin

    default password is: password