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Forum Discussion
Modem (CM1200) ALL lights lit up. Won't reset. No Firmware to download on Netgear website
So my CM1200 modem has all the lights lit up and not blinking. I have tried all the manual reset button push methods mentioned. From reading a bit, it seems maybe it is "bricked" or was frozen or got stuck on a firmware update. So I read I need to do a TFTP firmware update (I'm trying anything). The PROBLEM with this is when I go to the Netgear downloads page, it says, "Firmware/Software not available for this model."
So how am I supposed to try and update or restore the device when the Netgear website doesn't even have a firmware file for me to download?
Please help.
2 Replies
To add to my initial post, when I google my router model and "firmware", it takes me to the Netgear website and regarding my model, it says, "Firmware upgrades are pushed down by your ISP. For more information, please see our Knowledge Base ".
Well, If I can't access the internet, how in the world am I supposed to update it or reset it? I am trying to get it un-frozen.
> my CM1200 modem [...]
https://community.netgear.com/t5/x/bd-p/home-cable-modems-routers
> [...] has all the lights lit up and not blinking. [...]
Not a good sign. History? Spontaneous combustion? Lightning? ...?
> [...] I have tried all the manual reset button push methods mentioned.
> From reading a bit, [...]For us non-psychics, ... "mentioned"? "reading a bit" of _what_?
> [...] So I read I need to do a TFTP firmware update [...]
Read it again (whatever it was)? A flashing power indicator is the
usual indication for the TFTP recovery scheme. Your symptom suggests a
very different kind of problem.> [...] The PROBLEM with this [...]
That's only _a_ problem, not _the_ problem.
https://kb.netgear.com/000036375
> So how am I supposed to [...]You're not.
You might try asking your ISP to try to talk to the thing, but with
that LED behavior, I wouldn't expect much. Not every possible failure
has a simple user fix.