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Forum Discussion
crow_hawk2
Jan 19, 2021Follower
Modem/router randomly disconnecting after setting up xr500
Hello, I recently installed the Nighthawk XR500, using my Xfinity modem/router as a bridge (which I changed in the Xfinity gateway settings). Everything works as expected, however, I am exper...
plemans
Jan 19, 2021Guru - Experienced User
If the Xfinity box is loosing its "online connection" then you've already kind of narrowed the source of the problem to the xfinity box.
What you could try doing is putting the xfinity box back in router mode, disable its wifi, and then place the XR500's IP address into the xfinity's DMZ.