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Forum Discussion
Mounting the USB thumb Modify stock FW?
The r8500 does not auto mount or remount a usb device when it is restarted. Within the remote console how does one force the mounting of the thumbdrive? I tried hotplug Then is there a way to scri...
Netgear Support:
The r8500 does not auto mount or remount a usb device when it is restarted. Nor is it available to be mounted unless the thumb drive is removed and reinserted
However Auto mounting work on my R7500. One would expect it to work on a better device.
I do not understand why this has not been fixed because of its effect on ReadySHARE file sharing and backup capability It is a bug.
Does Netgear think its ok if because the lights went out for a minute that a backup wont take place
JFII wrote:
Netgear Support:
You should know that this community is essentially a user-to-user venue with some input from a small band of Netgear techies.
Most of the answers come from fellow users who have no connection with Netgear. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.
If you want "official" support then you should go through the right channels.
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However Auto mounting work on my R7500. One would expect it to work on a better device.
Better?
JFII wrote:
Does Netgear think its ok if because the lights went out for a minute that a backup wont take place
Things don't get fixed if no one knows there is an issue.
So far I have seen one report of this issue. Yours.
Part of the problem may be that once a router is running, very few people feel the need to reboot it. So gathering useful information isn't easy. For example, we don't know if this is limited to just one firmware version and if reverting to something earlier would change the behaviour.
I can see that this gets back to the people who deal with these things.