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Forum Discussion

GoWest's avatar
GoWest
Aspirant
Apr 16, 2021

Moving to a new home with my Nighthawk purchased a few months ago

Hello Community, I will be moving soon to a new home, taking my Nighthawk C7000v2 with me.  I purchased it last December. Are there any special disconnect - reconnect procedures I should follow to ...
plemans's avatar
plemans
Guru
Apr 16, 2021

are you changing ISP's? 
You'd want to make sure its compatible with your isp 

GoWest's avatar
GoWest
Aspirant
Apr 16, 2021
Yes, I will. It is supposed to be compatible
  • plemans's avatar
    plemans
    Guru
    Apr 16, 2021

    then it *should* work.

    I say should because I've seen an ISP provision a router with a firmware that caused it so others couldn't provision it. I haven't seen it in a while though. 

    • GoWest's avatar
      GoWest
      Aspirant
      Apr 16, 2021
      I purchased it at Costco I think, not through an ISP. So no ISP had a chance to install any restrictive code.

      But the larger question is are there any special disconnect/reconnect procedures to follow?

      Or does one simply just unplug the router, move it to the new home, and start over as though the router is brand new right out of the box?

      Thanks!
      • plemans's avatar
        plemans
        Guru
        Apr 16, 2021

        I've moved multiple time and used the same modems when moving. Its usually just cancelling your account and unplug, move, then have the new isp reprovision it. 

         

        Even though you bought it at costco, when an ISP provisions it, it has the isp's version of the firmware