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Forum Discussion
GoWest
Apr 16, 2021Aspirant
Moving to a new home with my Nighthawk purchased a few months ago
Hello Community, I will be moving soon to a new home, taking my Nighthawk C7000v2 with me. I purchased it last December. Are there any special disconnect - reconnect procedures I should follow to ...
plemans
Apr 16, 2021Guru
I've moved multiple time and used the same modems when moving. Its usually just cancelling your account and unplug, move, then have the new isp reprovision it.
Even though you bought it at costco, when an ISP provisions it, it has the isp's version of the firmware
GoWest
Apr 16, 2021Aspirant
OK, thanks. I will check up with my current ISP provider then to find out how their account cancellation works and confirm that they remove installed firmware.
- plemansApr 16, 2021GuruThey don't remove it. They simply deactivate it from their system.
- michaelkenwardApr 17, 2021Guru
Just one step that hasn't been mentioned so far, when moving a device to a new network it helps to do a "factory reset" to make it forget any settings from the older service. Password login details and things will be different. Rather than faffing around with possibly incompatible settings that need changing, start with a clean slate.
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support