NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Multiple Internet Speed Tests Fail, Internet Connected
I bought my router about a month ago to get improved speeds working from home. Overall I've been happy, but recently I haven't been able to use any speedtest application (including the one in Nightha...
So the xfinity device is running in router mode with wifi off and the netgear is running in router mode as well?
So you've got 2 routers running in router mode?
https://kb.netgear.com/30186/What-is-Double-NAT
If you have to leave the xfinity device running in router mode, your best option to fix the double nat would be to put the netgear in AP (access point) mode. The makes it so only 1 router is running in router mode on the network.
So the xfinity device is running in router mode with wifi off and the netgear is running in router mode as well?
So you've got 2 routers running in router mode?
https://kb.netgear.com/30186/What-is-Double-NAT
If you have to leave the xfinity device running in router mode, your best option to fix the double nat would be to put the netgear in AP (access point) mode. The makes it so only 1 router is running in router mode on the network.
Thanks for your response, so the Double NAT is to blame. I anticipate converting it to an access point would probably remove any WIFI6 advantages though? I had tried switching the XFINITY modem/router to bridge mode, and the XFINITY device had no problems with it, but my RAX40 device gave the error that that it was incompatible with being connected to a modem/router in bridge mode. Is there any solution for that? Haven't seen anything in these forums, but I may be missing something obvious
More than likely was an issue with xfinity's device not being fully in bridge mode. happens a lot with isp supplied devices.
You won't loose the benefits of AX in access point mode. It does disable some features but you'd still be able to use the AX wireless and the ethernet ports.
Here's what it disables:
https://kb.netgear.com/26765/Disabled-Features-on-the-Router-when-set-to-AP-Mode
That makes sense, thanks so much for your help! I had been on the fence about just ditching XFINITY's modem/router and buying a pure modem to use with the new router, and this sinches it.