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Forum Discussion
Alucard41
Oct 12, 2021Aspirant
My C7000 router/modem third light down is orange, no internet or slow internet
Hello, and thanks in advance for any help. I know very little about router/modems. I believe my C7000 100-NAS is the cause for often times slow internet to no internet. The 3rd light down from t...
Alucard41
Oct 20, 2021Aspirant
Update: Yesterday, I set up an appointment for Xfinity to check my issue. Just a moment go, Xfinity called and left message "We are calling to advise you....our technicians identified an issue in your neighborhoodthat that may have caused the service issue. We'd like to know....if you don't require a technician anymore..." Not sure what I'm going to do.
By the way, I apologize for being so wordy and posting so much in this thread. I'm sort of thinking out loud when I do so. Regardless, thanks for any help and any input you might have.
plemans
Oct 20, 2021Guru - Experienced User
Has it gotten better since the call?
Do you have a screensnip of the cable connections page?