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Forum Discussion
cdysthe
Oct 28, 2015Virtuoso
My demo used Nighthawk R7000 places all connected devices in completely wrong geographical location!
Hi, I bought a Nighthawk R7000 from Amazon.com. It was demo used and shipped by a Amazon seller, not Amazon.com themselves. When I got it it turned out it was registered with someone else. Netgea...
- Oct 30, 2015
This is not so much about the location of the public IP address. It's about the router's MAC address. See https://community.netgear.com/t5/R6000-Series-AC-WiFi-Routers/6200-Uses-old-location/m-p/426980#M2982 for more details.
Jim769
Oct 30, 2015Luminary
This is a simple geo location issue because when you hooked up a new device (R7000) your isp was forced to give you a new public IP address that don't match your actual location this is not uncommon. Not much you can do about it as its not something your isp can fix for you in time it will straighten itself out. In the mean time it's a pain in the butt.
TheEther
Oct 30, 2015Guru
This is not so much about the location of the public IP address. It's about the router's MAC address. See https://community.netgear.com/t5/R6000-Series-AC-WiFi-Routers/6200-Uses-old-location/m-p/426980#M2982 for more details.
- Jim769Oct 30, 2015Luminary
TheEther wrote:This is not so much about the location of the public IP address. It's about the router's MAC address. See https://community.netgear.com/t5/R6000-Series-AC-WiFi-Routers/6200-Uses-old-location/m-p/426980#M2982 for more details.
Yes. Very strange issue though. Normally when i see post like this it's most times related to a IP address change. Thanks for the correction. :smileyhappy:
- cdystheNov 02, 2015Virtuoso
Hi,
And then I'm back in Brooklyn again. Today when I came from work my TV and phone show weather in Brooklyn and when I check the exact location on my phone I am at the same exact street address in Brooklyn yet again. Are we sure it's not something set by Netgear when the router was registered the first time? Remember I bought it demo use and had to move the Netgear registration from whoever had registered it to my account. As someone has said I may just have to wait until this fixes itself, but it is pretty annoying and confused my wife and kids also who use a lot of location based services in social media who also places them in Brooklyn while they are telling about what a great time they had in Maine for Halloween! :)
This is the location picked up by my phone:
__Net Location_______
Provider: network
Location: 40.63063063063063, -73.95493952696286
Accuracy: 2000.0m
Address: 2946 Bedford Ave
Brooklyn, NY 11210
Fix Time: 2015-11-02 02:42:39-0500I'm located a couple of hundered miles north of that in Massachusetts.
- TheEtherNov 02, 2015Guru
I really doubt Netgear is setting anything based on registration. If you do a web search, you will see that other people have encountered the same issue as you and with routers other than Netgear.
It's possible that someone in Brooklyn, possibly the Amazon seller you bought the router from, is still using your router's MAC address. You can change your router's MAC address by logging into the router and clicking on the Internet tab on the left. The router's MAC address is at the bottom of the page. Change it to one of your computer's MAC addresses. You may have to reboot your modem in order for it to pick up the new MAC address.