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Forum Discussion

Floridaman025's avatar
Jul 27, 2021

My internet is out, model R7000

I do not have internet in my house right now. My IP told me to call the modem manufacturer because it may be my WiFi settings, they told me my modem has an internet connection and told me that WiFi settings are a router problem and to call Netgear.

1 Reply


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    Floridaman025 wrote:
    I do not have internet in my house right now.

    Not much to go on there.

     

    You'll have to tell us a lot more before anyone can begin to guess what is happening at your end.

     

    All of the Internet or just wifi devices?

     

    Start by telling is what the LEDs look like on the R7000.

     

    Floridaman025 wrote:
    My IP told me to call the modem manufacturer ...

    The R7000 is a router. Is there a modem in front of it?

     

    Who is your modem manufacturer? What is that modem?