NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Blessings2all's avatar
Blessings2all
Tutor
May 20, 2019
Solved

My modem and/or router are blocking my websites

I have a CM400 High Speed Cable Modem and an AC1200 (R6220) Smart WiFi router and they are blocking me from my own websites that I access on a daily basis. I know that the sites themselves are workin...
plemans's avatar
plemans
Guru - Experienced User
May 20, 2019

If you hook directly to the modem, do the sites work?

I know you said you checked for updates on the firmware. The automated check doesn't always work. What firmware are you running on it?

Are you using a certain dns provider or the automatic one?

  • plemans's avatar
    plemans
    Guru - Experienced User
    May 20, 2019
    1.1.0.86 is the current firmware. I'd install that manually, factory reset the device, and try without restoring and configuration data. Make sure to install it over a hardwired connection.