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My Router Does Not Work
Hello, My Modem & Router are setup and all indications tell me that I have Internet, but there is no internet from the Lan Ports & Unable to access Wifi. Message is "Obtaining IP Address", but never...
Hi Michael,
Thanks for your tips and instruction. I did all as requested:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
Now, I have internet access. Many thanks again
Best regards
> My Router Does Not Work
History? New installation? Previously working arrangement has
failed?
"Not Work" is not a useful problem description. It does not say what
you did. It does not say what happened when you did it. As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.
> My Modem & Router [...]
The non-psychics in your audience might know nothing about these
devices. Maker? Model Number? Look for "Model" on the product label.
Firmware version? Connected to what?
> [...] are setup [...]
How, exactly?
> [...] and all indications tell me that I have Internet, [...]
_Which_ "all indications"? I can't see them from here.
> [...] there is no internet from the Lan Ports [...]
See "not a useful problem description [...]", above.
> [...] Unable to access Wifi. [...]
Regarding "Unable", see "Not Work", above.
> [...] Message is "Obtaining IP Address", [...]
"Message" from what?
> I have checked the manual etc.
_Which_ "the manual"? Think, for a moment, about how little useful
information "etc" conveys to the non-psychics in your audience.
> [...] can someone tell me what to do next?
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for the
LED descriptions and "Troubleshoot"? If questions or problems remain,
then you might return here with some useful information about them.
If you bought this stuff new, then you might contact the maker for
support. For example: http://netgear.com/support