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Solved
My Router Does Not Work
Hello, My Modem & Router are setup and all indications tell me that I have Internet, but there is no internet from the Lan Ports & Unable to access Wifi. Message is "Obtaining IP Address", but never...
Hi Michael,
Thanks for your tips and instruction. I did all as requested:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
Now, I have internet access. Many thanks again
Best regards
Hi,
AC 750 WiFi Router, R6020 - Setup completed successfully, modem LB1120 also installed and setup correctly. Modem has: Power LED Green, 5 LED signal strength lights are green & LED for Internet is green, Ethernet cable from Modem (Wan) is connected to Router (Wan).
At the Router: LEDs Power, WiFi, Internet are all Green. This means that I should have an Internet signal on all 4 Lan Ports, but I don't, Ethernet cable from these Lan ports don't have any internet to connected devices and no WiFi to any device. When I attempt to access the Internet from my computer from WiFi Setup Panel, I cannot access Netgear System, It keeps searching for an IP address forever!
The above system initially worked fine for one day only, then just today, I have no internet Access
Help, Please.
Thanks
myinter5 wrote:
At the Router: LEDs Power, WiFi, Internet are all Green. This means that I should have an Internet signal on all 4 Lan Ports, but I don't, Ethernet cable from these Lan ports don't have any internet to connected devices and no WiFi to any device.
What tells you that you "don't have any internet to connected devices"? You see a message in a browser or something else?
Is this a Windows PC? If so, what does it tell you in Network & Internet?
A good place to start is with "Troubleshoot problems" in Windows networking.
You can then ask it to diagnose problems with your network adapters.
myinter5 wrote:
The above system initially worked fine for one day only, then just today, I have no internet Access
Have you tried to restart the network in the correct order?
Be sure to restart your network in this sequence:- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.Hi Michael,
Thanks for your tips and instruction. I did all as requested:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
Now, I have internet access. Many thanks again
Best regards
Glad it worked out. No need to add the bit about standing on your head and rubbing your stomach at the same time.
Doing things on the right order isn't always easy, especially if your power goes out in a blizzard. When the electricity comes back on, those bits of kit have a habit of doing thing in a random order, leaving you with a dead Internet for no obvious reason. That's how I came to learn about that stuff.
