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My Router Does Not Work
Hello, My Modem & Router are setup and all indications tell me that I have Internet, but there is no internet from the Lan Ports & Unable to access Wifi. Message is "Obtaining IP Address", but never...
Hi Michael,
Thanks for your tips and instruction. I did all as requested:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
Now, I have internet access. Many thanks again
Best regards
I hate that there is no way to contact an actual person but you have 90 compimetary support service! How do you have that when you cannot call anyone...Please help
my Netgear says I am connected but my phone, tv, and computer say other wise
butterflysaver wrote:
How do you have that when you cannot call anyone...
There is no phone support for Netgear. You do it via the support portal:
Contact Us | Support | NETGEAR
First you have to register your device to confirm that it is eligible for the 90-days free support. Start here:
MyNETGEAR | Product Registration
Start a case and, with luck, they will contact you.