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nicholasdkn's avatar
nicholasdkn
Aspirant
Dec 19, 2020
Solved

My router has to be rebooted every couple of days - r6400v2

My router's Wi-Fi connection stops working on all devices around every 2-7 days and seems to still work whenever connected with ethernet, according to my parents, and rebooting the router seems to temporarily fix the issue. 

 

I've tried factory resetting the router, rolling back the firmware from "V1.0.4.102_10.0.75" to "V1.0.4.84_10.0.58", and disabling automatic firmware updates, and it hasn't solved the issue. I also just recently went through the router logs and came across something that said "[Block Attack] From source: 192.168.1.2, port 80, Friday, Dec 18,2020 15:16:59", I'm not sure whether this could be a problem with the router.

 

Does anyone know what the problem could be? Feel free to ask for more information.


  • nicholasdkn wrote:

    Thanks for responding, I believe the modem is only a modem because it originally came with a separate router from my ISP. The model number is "E31T2V1 DOCSIS 3.1 eMTA" and it is from Spectrum. It has one Ethernet internet port, one Cable port, two Voice ports, and one power port.


    Looks like you are right. But it helps to rule this out. Modem/router followed by router is an all too familiar issue.

     

    The log entry you mentioned might not be related, but there have been events in the past where the router gets flooded with log entries and this eats up processor power, bringing the router to its knees.

     

    The usual cause of those log entries is "DoS Attack" incidents. These are harmless and are mostly down to false alarms from Netgear's firmware. People have found that disabling that logging eases the burden on the processor. Likewise disabling traffic metering and QoS take the pressure off the processor.

     

5 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    It might help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

    The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.

     

    • nicholasdkn's avatar
      nicholasdkn
      Aspirant

      Thanks for responding, I believe the modem is only a modem because it originally came with a separate router from my ISP. The model number is "E31T2V1 DOCSIS 3.1 eMTA" and it is from Spectrum. It has one Ethernet internet port, one Cable port, two Voice ports, and one power port.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        nicholasdkn wrote:

        Thanks for responding, I believe the modem is only a modem because it originally came with a separate router from my ISP. The model number is "E31T2V1 DOCSIS 3.1 eMTA" and it is from Spectrum. It has one Ethernet internet port, one Cable port, two Voice ports, and one power port.


        Looks like you are right. But it helps to rule this out. Modem/router followed by router is an all too familiar issue.

         

        The log entry you mentioned might not be related, but there have been events in the past where the router gets flooded with log entries and this eats up processor power, bringing the router to its knees.

         

        The usual cause of those log entries is "DoS Attack" incidents. These are harmless and are mostly down to false alarms from Netgear's firmware. People have found that disabling that logging eases the burden on the processor. Likewise disabling traffic metering and QoS take the pressure off the processor.