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Forum Discussion
xrb34
Aug 13, 2022Aspirant
My router is dropping internet connection (AC2400)
So I have been having issues with my AC2400 router. At random times I lose all internet connection ethernet and wifi for a few seconds every 10 minutes or so. The loss of internet is not constant tho...
xrb34
Aug 13, 2022Aspirant
The router is the R7350. The firmware I updated to was v1.2.0.92 which was the latest one on the netgear website for my router at this time. My router and modem are separated. The modem that I have is an Arris model:TM822A. Also I had reverted to an older firmware version to see if the issue continued and it did. The version that I reverted to is: V1.2.0.88_1.0.1.
michaelkenward
Aug 14, 2022Guru - Experienced User
- xrb34Aug 14, 2022Aspirant
Yes it is just a modem.