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Forum Discussion
ilotsmas
Nov 03, 2021Guide
MYSTERY!!! R6900P loses ethernet connectivity. Wifi is fine.
Location: Home Firmware Version V1.3.2.134_10.1.66 Hi. I am by no means a LAN expert but this is just baffling to me and above my level of comprehension. After 5 plus years of flawless ethern...
- Nov 06, 2021
Morning! I THINK I fixed it. After the hard reset, i noticed the switch was no longer lighting up. I replaced the switch and so far so good! Fingers crossed that the switch was throwing everything off.
Thanks everyone!
ilotsmas
Nov 03, 2021Guide
Hi. I didn't realize i needed to reset it. I will try that this evening and hope it doesn't cause more issues (I work from home).
Sectrum Modem is an Arrus TM1602A
FURRYe38
Nov 03, 2021Guru - Experienced User
Id power OFF the ISP modem for 1 minute as well when you reset the router.
- plemansNov 04, 2021Guru - Experienced User
so you didn't give us much more to your system than you have a Arris RM1602a and a R6900P. You put you had a network loop going with switches/etc.
If its just the arris and the netgear, do wired and wireless devices work?
You should always start back at basics and first get the modem working, then get the router working, then connect devices to the router (not switches/managed switches) and see if they work.
where are you at in that process?
- ilotsmasNov 05, 2021Guide
Hi.I haven't forgotten this. The week got away from me but I will try the hard reset this afternoon. Thanks for the feedback. :-)
- ilotsmasNov 06, 2021Guide
Morning! I THINK I fixed it. After the hard reset, i noticed the switch was no longer lighting up. I replaced the switch and so far so good! Fingers crossed that the switch was throwing everything off.
Thanks everyone!