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Need Help after Factory Reset on NIghthawk Router
Had to physically relocate my desk and computer components yesterday and now for some reason my wired ethernet connection is shot. I can still log on wirelessly and my ISP walked me through many ste...
StElmoQn wrote:
I prefer to run the modem as a bridge and use my Nighthawk as the true router. That being said, what exactly will be the setup?
... and then the NIghthawk and the CenturyLink modem are connected from LAN port to LAN port.
Connecting the modem to a Nighthawk LAN port only works if the modem is routing. A LAN port from the CenturyLink modem needs to be connected to the Nighthawk's Internet port.
Note that you can connect it up this way and get it working even if the modem isn't in bridge mode. Some advanced functions (particularly port forwarding) become more difficult. But you should be able to get internet connections up and running. If routerlogin.net fails to connect, try switching over to 192.168.1.1.
Then you can switch the modem to bridge mode as a second step.
Note that if the modem is also providing cable TV services there might be some loss of services when switching to bridge mode. I don't think that will be an issue with CenturyLink, but you might want to confirm that. My own ISP (Verizon FIos) uses their router to provide the program guide, video on demand, and some DVR services. So I use my Netgear router behind theirs (double-routing). So it is possible to leave the modem in router mode if that is necessary.
StElmoQn wrote:
Ip message is coming from running windows diagnostics and a page popping yp from Netgear.
That is strange that you are seeing both. Is "Netgear" the router, or is it an application running on the PC (Genie for instance)?
Do you know what the ISP did to the winsock? Do you have another wired device you can try?
I am still having problems. I'm not sure what CenturyLink did with the setting on my laptop/router/modem.
I did try taking the router off of the modem and the docking station and connected directly to the laptop by ethernet and was able to get to the routerlogin.net page. However, when I got to the place to try and re-establish an internet connection, I ran into trouble. It asked for a MAC address that might have previously worked with another router or modem, and I tried both the modem's MAC from bottom of the modem,as well as pull out the old Netgear router we used prior to the Nghthawk and used the MAC address from it to no avail.
Wireless works fine, but now that I've done a factory reset on the NIghthawk, I've lost my Network name, log in and also have been disconnected from our Smart Tvs/Directv. I need to get this fixed.
Should I try getting the Gearhead Support by phone and let them log in remotely?
First lets's get the router back up on the internet. Did your ISP issue you an IP address that you have to put into the router? When you put that MAC address in a bet you needed to put in the MAC address of your current Nighthawk router.
