NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Urcooln
Oct 01, 2021Follower
Need help configuring r8000 with fios
We currently have our router connected to our quantum gateway, and have them both running simultaneously. Without the gateway we won’t be able to have tv and phone services. We also have a router for ...
FURRYe38
Oct 01, 2021Guru - Experienced User
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-setup
https://kb.netgear.com/26765/Disabled-Features-on-the-Router-when-set-to-AP-Mode