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ifixidevices's avatar
ifixidevices
Luminary
May 09, 2016
Solved

need r8500 Power adapter replacement

Hi guys,   Unfortunately my puppy decided to get into my computer room and cause havoc with power cords (didn't get hurt thankfully but he decided to start chewing on the large parts of the adapter...
Hardware
  • ElaineM's avatar
    ElaineM
    May 09, 2016

    ifixidevices Since E-bay is a non-authorized reseller, consider buying a new power adapter.

    Its part number is 332-10631-01.

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
May 09, 2016

Hi ifixidevices

 

Welcome to the community!

 

Kindly register your NETGEAR router and PM me your proof of purchase to move forward.

Thank you!

  • ifixidevices's avatar
    ifixidevices
    Luminary
    May 09, 2016

    Thanks ElaineM, I bought it second hand off of eBay (I've bought a lot of netgear products that way.) It says it's already registered. Can I still PM you with the serial number of the unit or am I SOL?

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      May 09, 2016

      ifixidevices Since E-bay is a non-authorized reseller, consider buying a new power adapter.

      Its part number is 332-10631-01.

      • ifixidevices's avatar
        ifixidevices
        Luminary
        May 09, 2016

        There's no way I can buy it directly from Netgear?

         

        Also looking up that part number everywhere I've found shows it listed as a 12v 3.5A power adapter.

         

        If he wouldn't have mangled up the side of the adapter I could read the part number but on the back of the router it shows 19v 3.16a so I don't think that adapter would work.