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Forum Discussion
charlachil
Aug 08, 2023Follower
Net gear nighthawk X6S
I just upgraded my spectrum modem to 3.1, and after that I see 2 new Netgear 5 G UNLOCKED addresses that belong to my router. I am not too technical so I have tried for days to either delete those ot...
FURRYe38
Aug 08, 2023Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface