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Netflix Android app crashes through R7000 router, works fine on all other networks
Our Linksys router died recently. After not making it more than about 2 years on our last two Linksys routers, I decided to come back and give Netgear a try. I'd had good luck with them in the past. ...
I came across this about an hour ago too and am reading through it now. Thanks.
It definitely looks like it is a Linksys issue. The funny thing is, until my Linksys router died, we had no issues whatsoever. Everything worked fine with the range extender on our network. It took that router dying and setting up our new Netgear for the issue to manifest. Now though, our issues sound exactly like everyone on that thread.
I'm going to mark this issue as solved. Technically it isn't really solved, but it's not a Netgear issue, so, as far as Netgear is concerned, it is.
I've requested access to a beta version of a firmware update for my range extender that supposedly fixes the issue.
Thanks for your help.
Thanks for the suggestion but, no, we have Time Warner Cable and there is no login required.
Also, were this the issue, I would think that it would have always been a problem. This is a problem that has only arisen since the installation of our Netgear R7000 router.
On the off-chance that this could help with my issue, I looked at the link you provided and followed the instructions there. I came up with with an optimum MTU of 1500. When I check my router settings, MTU Size is already set at 1500.
Ok, it was a stab in the dark. I can't think of any reason why the R7000 could cause your Netflix app to crash. The only thing it does to the traffic is NAT. Most of the time that should be transparent to applications.
Thank you anyway for the suggestion. It was worth a shot. I'm just hoping someone may see the post and it will sound familiar to an issue they had or something and maybe they'll have a suggestion that works. I'll give it a few days and then call tech support again.
The only problem with that is that they want to ask 50 bajillion questions about things not related to the router, seemingly in hopes of steering towards the problem being something other than their equipment. I know they have to rule out certain things to get at the issue and they have a flow chart to follow, but it gets frustrating.
One other idea is to change DNS servers. The hypothesis is that the current DNS server is leads to a bad Netflix server. You could try Google's DNS servers (8.8.8.8 and 8.8.4.4).
I may give that a try. I have an OpenDNS login as well. I may give them a try. We'll see if that makes a difference.
I'm not hopeful since the app works immediately after a factory reset, but it's still worth a shot. Thanks for the suggestion.