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thegadgetfish's avatar
thegadgetfish
Tutor
Jul 16, 2020
Solved

Netgear 6700v3 bricked, tftp doesn't work, no ping to the router

Hi there,

I tried upgrading my firmware (over wifi, I had no idea I wasn't supposed to). Anyways, it's now pooped and flashing orange. I've gone through most of the existing posts in this community, and so far nothing has worked. 

 

- I've done ping 192.168.1.1 -t, and restarted the router. At no point does it ever send a reply, only "Request timed out", or "Destination host unreachable". This is with holding down the reset button, unplugging while still holding the reset button, etc. It never connects. 

- I've tried both the tftp windows command line tool, and tftp 2, both which also can't reach the router.

- I have not tried the netgear recovery cd, but that's because my desktop doesn't have a cd drive. Is there somewhere I can download this? I didn't find anything after a quick google.

 

Is there anything else I can try, or should I buy a new router?

4 Replies

  • antinode's avatar
    antinode
    Guru
    Jul 16, 2020

    > [...] it's now pooped and flashing orange. [...]

     

       The whole router is "flashing orange", or one or more LED indicators
    on the router is "flashing orange", or what?

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual.  Read.  Look for the LED
    descriptions and "Troubleshoot".  Discover what Netgear calls "orange".

     

    > - I've done ping 192.168.1.1 -t, [...]

     

    > - I've tried both the tftp windows command line tool, and tftp 2, both
    > which also can't reach the router.

     

       What was the IP address of the computer when you did those things?


       The TFTP recovery scheme is a multi-step procedure which offers
    multiple opportunities for user input, hence user error.  By itself,
    saying that you "tried" it doesn't say much.  As usual, showing actual
    actions (commands) with their actual results (error messages, LED
    indicators, ...) can be more helpful than vague descriptions or
    interpretations.  Especially when using a command-line program,
    copy+paste is your friend.

     

    > - I have not tried the netgear recovery cd, [...]

     

       You have one?  I'd be amazed if that worked.

     

    > Is there anything else I can try, [...]

     

       I'd try the TFTP recovery scheme, using the Windows command-line TFTP
    client program, but I'd follow the procedure carefully, and record the
    activity as I did each step.  See, for example:


          https://community.netgear.com/t5/x/x/m-p/1622096#M102004

     

       You might have done everything correctly, but "tried" is not a good
    enough description to prove it, and it's easy enough to bungle some
    step.  (Like, say, not configuring the computer with appropriate static
    IP[v4] parameters.)

    • thegadgetfish's avatar
      thegadgetfish
      Tutor
      Jul 16, 2020

      Thanks for the quick response! It ended up being a newbie error, I had the ethernet cable plugged into the yellow WLAN port, instead of one of the 4 other ones. I can ping the router now, so i'm a step closer, but still no dice.

       

      I'm currently trying the command line TFTP recovery scheme:

      Static ip set to 192.168.1.10. Subnet mask 255.255.255.0, default gateway 192.168.1.1

       

      tftp -i 192.168.1.1 put R6700v3-V1.0.4.84_10.0.58.chk
      Transfer successful: 48283706 bytes in 35 second(s), 1379534 bytes/s

       

      It says successful, but the power led is still blinking orange, never turns solid. 

      I'm having trouble with:

      "Count at least 10 flashing power LED and release the reset button."

      When I turn on the router while holding down the reset button, the power led flashes, along with all the other leds, pretty sporadically. I ended up holding it down for probably a minute. 

       

      When I restart, my pings look like:

      Reply from 192.168.1.10: Destination host unreachable.
      Request timed out.
      Reply from 192.168.1.1: bytes=32 time<1ms TTL=100
      Reply from 192.168.1.1: bytes=32 time<1ms TTL=100
      Reply from 192.168.1.1: bytes=32 time<1ms TTL=100
      Reply from 192.168.1.1: bytes=32 time<1ms TTL=100
      Request timed out.
      Request timed out.

       

      I execute the tftp command right when it hits the first TTL=100 reply.

      I have also tried the tftp2 GUI client, which seems to Upgrade, but fails halfway through and never successfully completes.