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Forum Discussion
Netgear AC1750 R6700v2 has no internet connection
The last few days the internet has been cutting in and out every few minutes. I first thought it was our local rural provider but it seems now thats its my router. We are on fiber and dont requir...
UPDATE: I shut router down and unplugged power and all cat5. I left it shut off for a few minutes and then plugged router power back in and turned it on to complete startup. I then plugged in the single "in" cat5 cord. I immediately got an amber light on internet but only briefly then it went dark. It started coming on and off so i timed it for a few minutes.The amber light would be on for 10 seconds then dark 20-30 seconds.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
If you factory reset the router by pressing the reset button, with out the router connected to anything, does the router turn ON and blink as per user manual or installation guide?
Try a different power adapter with same volts and amps on stock adapter...
CAT6 lan cable is recommended.
firmware is v1.2.0.88
After factory reset
power steady on white
internet goes amber for 10 seconds and off 20-30 seconds and continues this pattern
2.4ghz on steady white
5ghz steady on white
wifi on/off button steady white
im trying to find another power adapter.
Here is a picture of where the cat5 comes into the house. no modem in house bu, this is powered by a batteryback up inside our house
exthousecable that comes from the exterior box on the house goes directly to router.
Might try to power OFF the ONT for 1 minute then back ON.
Any chance to try and run a different long patch CAT6 cable from the ONT to the ROUTER to see if anything changes?You might check the user manual for LED behaviors.
I dont see how i would power cycle the ont. I can only unplug the battery back up, inside the house.
I dont have cat6 cable.
the lights are correct according to manual.
when i bypass router and wire directly to pc i have no issues. I think that would eleminate the cat5 and ont being a problem would it not?