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Forum Discussion
nvda-short-opti
Oct 17, 2023Follower
Netgear AC2400 - R7350 Firmware upgrade UI
So here is short summary of the Confusing and unresponsive UI for firmware upgrade 1. Upon login into routerlogin, now you are asked to do login for netgear account on top of `admin` account tha...
michaelkenward
Oct 17, 2023Guru - Experienced User
nvda-short-opti wrote:
1. Upon login into routerlogin, now you are asked to do login for netgear account on top of `admin` account that you used to do. Surprise
Surprise indeed. I don't have to do that.
It suggests that something odd is going on at your end. Perhaps that explains why you had such a complicated experience in what is usually a simple process.
It might have helped to read the manual before you started.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
That page will also have any software, firmware and drivers for your device, if they exist.
Check the section in the manual on updating the firmware.