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Forum Discussion
Wuth
Jan 10, 2022Aspirant
Netgear app can't find my wifi network
My andriod phone is connected to my network, but the netgear app can't find it. The instructions to do it manually don't work either. Can I do this on my desktop PC?
Wuth
Jan 18, 2022Aspirant
I am trying to update the latest firmware to my
- R6700v3 router. I have tried to use the Nighthawk app on myandroid and an I phone. It keeps saying it can't find my guest network even the the phones are already on it. I've even tried the 5G guest network. Netgear genie doesn't work any more, so I can't even get into my primary network. I have updated in the past when Genie did work, but nothing seems to let the NH app find my network. I've made sure the network is open to anyone with the password, but still no luck. Is there a way I can update the firmware from my desktop? So frustrating. I've spent hours on this with no improvement. Thanks for those who have replied, though still no luck.
- Thanks for your help. Bob
michaelkenward
Jan 18, 2022Guru - Experienced User
Wuth wrote:
Is there a way I can update the firmware from my desktop?
Yes. That is actually the best and most reliable way of updating firmware. It is described in the manual as well as here:
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support