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CsGyB's avatar
CsGyB
Aspirant
Oct 24, 2021

netgear AX6/AX5200 RAX48-100NAS DNS address change not working

Hi, I have a netgear AX6/AX5200 RAX48-100NAS router and I wanted to change the primary and secondary DNS addresses to the servers OpenDNS uses. I was not able to make the change as after I hit the '...
CsGyB's avatar
CsGyB
Aspirant
Oct 24, 2021
Yes, I tried PC's running Windows 10 and Ubuntu Linux. I used Microsoft edge, Chrome and Firefox browsers without success.
plemans's avatar
plemans
Guru - Experienced User
Oct 24, 2021

what modem/gateway do you have? 

  • CsGyB's avatar
    CsGyB
    Aspirant
    Oct 24, 2021
    I own a NETGEAR CM700-100NAS cable modem
    • plemans's avatar
      plemans
      Guru - Experienced User
      Oct 24, 2021

      Are you using ipv6?
      Have you tried a simple factory reset/reinstall?

      • CsGyB's avatar
        CsGyB
        Aspirant
        Oct 24, 2021
        I'm not tech savvy enough to use ipv6 but if you feel it might help I will try to research it and learn how to set it up.
        I factory reset my router twice to no avail. I tried to adjust the DNS setting via the nighthawk app but they were grayed out, wasn't allowed to make any changes