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Forum Discussion
Netgear bad . They forced renewal of support for my Orbi RBK23
I have an Orbi system which works fairly well.
In early 2020 I bought a 6 month support subscription because it stopped working. My son fixed it and I felt silly having paid over 50 euro for the support. I did not call the support after that first day when they half-fixed it and my son did the rest.
Now, Netgear has 'automatically renewed' my subscription. I never asked for nor agreed to this. How can they do that?
My profile on My Netgear shows no automatic sunscription. How do I get them to give my mony back?
1 Reply
agrince wrote:
How do I get them to give my mony back?
Tried calling the number you paid for?
You should know that this community is essentially a user-to-user venue with some input from a small band of Netgear techies.
Most of the answers come from fellow users who have no connection with Netgear. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.
If you want "official" support then you should go through the right channels.
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